hp scanjet 2300c or 3500c series hp scanjet serie 2300c o 3500c hp scanjet série 2300c ou 3500c user's manual manual del usuario lea esto primero manual do usuário hp scanjet 2300c or 3500c series user's manual English copyright information © Copyright Hewlett-Packard Company 2002 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. This product incorporates Adobe's PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. trademark credits Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: "Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at DFARS 52.2277013." Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations. product restricted material This HP product contains the following materials that might require special handling at endof-life: mercury in the fluorescent lamp in the scanner/transparent materials adapter/liquid crystal display (< 5 mg) · lead in solder For recycling information, you can contact http://www.hp.com/go/recycle, your local authorities, or the Electronics Industries Alliance at http://www.eiae.org. For information about HP's environmental stewardship program, see the "Warranty and Specifications" section of the electronic Help for your scanner. · contents English install the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . check the box contents . . . . . . . . . . . . . . . . . . . . . . . . install the software and connect the scanner . . . . . . . . . . . . install the software first (Windows and Macintosh) . . . . . connect the scanner first (Windows only) . . . . . . . . . . . connect the optional TMA (hp scanjet 3500c series only) . . . . . . . . . 1 1 2 2 2 3 scanner overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 how to use the scanner . . . . . . . . . . . . . . . . . . . . . . . . 5 select items to scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . preview and modify scanned images. . . . . . . . . . . . . . . . . e-mail a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . print copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . create a photo show and save it on CD . . . . . . . . . . . . . . . scan slides or negatives . . . . . . . . . . . . . . . . . . . . . . . . . . change button settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6 6 7 8 8 8 installation problems - hp scanjet 2300c or 3500c series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 scanner is not working . . . . . . . . . . . . . scanner initialization failed. . . . . . . . . . scanner still does not work properly. . . . uninstall the software . . . . . . . . . . . . . . ....... ....... ....... ....... ....... ....... ....... ....... 11 12 12 13 14 15 15 16 hp support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 find hp help on the web . . . . . . . . . . . . . . . . . . . . . . . . . . contact hp customer support . . . . . . . . . . . . . . . . . . . . . . . obtain support in the United States . . . . . . . . . . . . . . . obtain support worldwide . . . . . . . . . . . . . . . . . . . . . . contents iii 1 before you begin install the scanner Make sure that you have a universal serial bus interface connection (USB port) on your computer and that your computer is running Microsoft Windows 98 or later or Macintosh OS 9 or later. (Macintosh support is available for the HP Scanjet 3500c series only.) USB port check the box contents Your scanner box should contain the following items: · · · · · HP Scanjet 2300c or 3500c series digital flatbed scanner HP Photo & Imaging software CD-ROM USB cable Power cable Transparent materials adapter (TMA) (some models of the HP Scanjet 3500c series only) HP Scanjet 3500c series scanner HP Scanjet 2300c scanner TMA (some models only) 1 install the scanner install the software and connect the scanner Set up your scanner in one of two ways: either install the software first or connect the scanner first. It is recommended that you install the software first, especially on a Macintosh computer. If you experience difficulty installing your scanner, see installation problems - hp scanjet 2300c or 3500c series on page 11. install the software first (Windows and Macintosh) 1 2 3 4 5 6 7 Close all open programs on your computer. Locate the HP Photo & Imaging software CD-ROM that is appropriate for your English and operating system and insert it into your computer. For a Microsoft Windows computer: Follow the instructions on the screen. Or, if the installation program does not start automatically: a. On the Start menu, click Run. b. Type: x:setup.exe (where x is the letter of the CD-ROM drive). For a Macintosh computer (HP Scanjet 3500c series only): Double-click the Installation Read Me file on the CD-ROM and follow the instructions. If the instructions prompt you to shut down your computer, do so. Connect the USB cable between the USB port on the scanner and the USB port on the computer. Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. If necessary, turn your computer on again. connect USB cable to scanner connect USB cable to computer connect the scanner first (Windows only) install the scanner 1 2 Make sure that your computer is on and that the operating system is running. Connect the USB cable between the USB port on the scanner and the USB port on the computer. 2 English 3 4 5 6 7 Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. Follow the prompts in the New Hardware Found wizard. Insert the HP Photo & Imaging software CD-ROM and click Next. If the wizard prompts you for a drive letter, select your CD-ROM drive. In the HP Scanjet installation program, follow the instructions. After installation is complete, another HP installation program starts. You can install additional software, register your scanner, and find additional help. To see if your scanner came with additional software, click Install software and follow the prompts. connect the optional TMA (hp scanjet 3500c series only) Your scanner might have a transparent materials adapter (TMA) to scan 35 mm slides or negatives. · If your scanner has a TMA, connect the TMA cable to its port on the scanner. 3 install the scanner scanner overview 2 This section describes the buttons on the front panel of the scanner and available accessories. Your scanner might have all or only some of these features. Button or accessory E-MAIL button Description Scans the item using settings optimized for e-mail and sends the scan to your e-mail software (if the software is supported). Scans your original item to the HP Scanning software, where you can preview or change the scanned image. Scans the item and sends it to a printer to make copies. SCAN button COPY button MEMORIES DISC CREATOR button Scans the item to the Memories Disc Creator software, where you can create a photo show on a CD, along with background music and titles. Scans slides or negatives to the HP Scanning software, where you can preview or change the scanned image. HP Scanjet transparent materials adapter (TMA) (HP Scanjet 3500c series only) scanner overview 4 English 3 how to use the scanner You can start your scanner projects in one of two ways: from the scanner buttons or from the HP Photo & Imaging software. The scanner buttons offer shortcuts to some of the software functions. Start from the software when you want more options and control or if your scanner model does not have all the buttons. The procedures in this section use the default button settings. For more information about changing the settings for one or more buttons, see change button settings. For more information about using the software, see the HP Photo & Imaging software Help. select items to scan Follow these guidelines when you select items to scan. items for the scanner glass The scanner glass can be used to scan a wide range of items, from business cards and photos to fabric and artwork. Avoid placing items with sharp edges in the scanner. Doing so can damage the scanner. Before placing an item on the scanner glass, make sure the item is free of wet glue, correction fluid, or other substances that can be transferred to the glass. items for the transparent materials adapter The HP Scanjet transparent materials adapter (TMA) is available with the HP Scanjet 3500c series. You can use the TMA to scan: · · 35 mm negatives 35 mm slides 5 how to use the scanner preview and modify scanned images If your scanner has a SCAN button ( documents. ), you can use it to scan pictures and When you press the SCAN button, the HP Scanning software opens. Within the software you can preview and make changes to the scanned image before you send it to the HP Photo & Imaging Gallery. to scan a picture 1 2 3 4 Close the HP Copying software if it is open on your computer. Place the original face down on the scanner glass and close the lid. Press the SCAN button on the front panel of the scanner. Follow the instructions on your computer screen. The HP Scanning software scans the item with settings optimized for pictures. to scan a document To scan a document, use the HP Photo & Imaging software. On the Start menu, point to Programs, point to Hewlett-Packard, point to your scanner, and click hp photo & imaging director. In the Director, click Scan Document. You can also change the setting for the SCAN button so that it regularly scans using settings optimized for documents. For more information, see change button settings. For Macintosh see HP Precisionscan Pro Help. Macintosh OS 9: Choose Apple Help Center from the Finder Help menu. Then choose HP Precisionscan Pro Help. Macintosh OS X: Choose Mac Help from the Finder Help menu. Then click the question mark on the bottom-left corner of the Mac Help window and choose HP Precisionscan Pro Help. e-mail a scan If your scanner has an E-MAIL button ( ), you can e-mail a scan directly from your scanner. You must also have an Internet connection and a supported e-mail program. The HP Photo & Imaging software supports many popular e-mail programs. If your e-mail program is supported, it opens automatically when you try to e-mail a scan. If you are using an unsupported e-mail program, the scanner cannot scan items directly into an e-mail message. In this case, save the scan to a file, and then attach it to your e-mail message. 1 2 3 Close the HP Scanning software and the HP Copying software if they are open on your computer. Place the original face down on the scanner glass and close the lid. Press the E-MAIL button on the scanner. The scanner scans the item using default settings optimized for e-mail. how to use the scanner 6 English Follow the instructions on your computer screen. If your e-mail program is supported, a screen appears where you can address and compose a message. You can also e-mail a scan from the software. For more information, see the HP Photo & Imaging software Help. 4 For Macintosh see HP Precisionscan Pro Help. Ma ...